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Live scams too.


Zendesk is not just one product, they have:

- chat stuff you can embed into your site for user support

- managed call center software

- knowledgebase management linking all the other services

- whitelabel consumer forums you can use for offloading some of the support

- a shitton of analytics

- sales CRM

- profile platform you can link to various sources of information to get info on their activity on your site, so that you can use that for support

And there is probably a few more. Sales CRM alone can be its own company.

As usual on hackernews there is a lot more to it, but you are just not exposed to it.


I'd recommend against taking any advice from Reddit, especially subreddits like:

- /r/recruitinghell

- /r/jobs

- /r/cscareerquestions

That's like asking a meth fiend for lifestyle advice. Most people there have no idea what they are talking about and never took part in recruitment on the company side, they just repeat some bullshit they were told or try to rehash some opinion pieces as universal rules.


Lidl got SAP's award for best customer a few years before admitting they have wasted half a billion on SAP implementation.

It's the same thing again.


> award for best customer

I've never heard of this. Does it mean best cash cow?


I expect nothing less from SAP


How much of that is in sales to Schwarz group + SAP only?


Probably since 'patreon-like' means 'onlyfans-like'.


You can do checkbox exercises all day, won't make a difference.

Nearly all banks have long long lists of certification, they still have extremely bad customer-side security processes because you can "interpret" various guidanecs and pay the right auditors enough to have it ignored.


Rollback what changes? It doesn't know anything about update process of signatures.


Filesystem checkpoints? A/B partitions? boot into safe mode and check for more updates?


Again, Microsoft doesn't control modules people choose to use and can't assume anything about how they work, much less disable them without operator approval.

Imagine if malware could somehow crash this module - would you be happy about the OS automatically rolling bank introduction of said module, opening your system to vulnerabilities?


I would agree if python dependency management wasn't a dumpster fire.


I think the point GP was making was that you restrict yourself to only the bundled standard library, which covers most of the basics needed for scripting.


This is why you force yourself to use nearly zero dependencies. The standard library sys, os, subprocess, and argparse modules should be all you need to do all the fancy stuff you might try with bash, and have extremely high compatibility with any python3.x install.


And it's a dumpster fire because they refuse to make any decision and decide which is the supported way.

Instead they removed distutils, so now there is no way to install any module without using a 3rd party installer.


Or they don't want to spend half their time managing that Jenkins ecosystem when some bash scripts and literally any other CI solution out there gives you very similar benefits for fraction of the effort.


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