The best case study I've ever heard is Tescos. Apparently they were a downmarket British retailer in the early 1990s. They teamed up wit a statistical consultancy called dunnhumby and now they're the third biggest retailer in the world.
Apparently one per cent of marketing mail is opened, while 98 per cent of Tesco mailouts are opened (because they offer people targetted discounts). No surprise large retailers and grocery chains are rushing the adding significant ML capabilities.
Apparently one per cent of marketing mail is opened, while 98 per cent of Tesco mailouts are opened (because they offer people targetted discounts). No surprise large retailers and grocery chains are rushing the adding significant ML capabilities.