Not trying to defend them, but I think it’s a problem of scaling up. The user base grew very quickly and keeping up with the support inquiries must be a tough job. Therefore the first like of defense is AI support replies.
This makes me want to restart working on Owky - my 2FA open-source pet project.
Owky is short for “Own your keys”. Therefore the user owns the data - can easily be exported, and there’s no server sync (on purpose). No iCloud sync, nothing.
The app needs some love indeed, but it’s in a usable state.
sounds more simple than Ente's Auth; for instance I can see having a simple totp record-keeping app on an internet-less rpi or similar (or highly restricted networking where an auth'd user can only webui interface with some backup/restore feature when blue-green'ing the device), integrated with some built in (touch)?screen to select/search service-account to read totp from and adding-new via screen as well.
edit: simple in terms of only ever needing to compile/validate the thing for linux (arm + intel)
yep i did check all that; i however did not check Owky and only now realize it is an apple app; i was implying dont giveup on simple-apps just because another has similar features - sometimes simple things can have huge benifits (all subjective though)
AFAIK, Bending Spoons is a company that successfully launched a couple of mobile apps and they know how to make a living out of it.
According to an engineer who works for them and who I know, it’s a very demanding and stressing environment to work in. Probably they simply plan to throw more work at their existing employees.
The plan was to buy Evernote and make it profitable. It wouldn’t surprise me if they kill the project if it turns out not to be profitable.
Location: Romania, Europe
Remote: Yes.
Willing to relocate: No. I am open to travel and meet, but I work mainly remote
Technologies:
- ReactJS, React Native, Redux
- NodeJS, GraphQL, Docker, Linux (Ubuntu, Alpine Linux), Resin.io
- MySQL, MongoDB, Elasticsearch, Logstash, Filebeat, Metricbeat
Résumé/CV: On request
Email: catalin[at]charlietango[dot]co
I'm not interested in full-time contracts, I will consider only part-time or project work. Don't ask me to build your landing page; I usually build more complex systems.
I agree with you, they should care.