Had a quick look. Seems like an interesting tool. I know there are many companies in Europe that, for regulations and compliance reasons, cannot have their data leave Europe. As far as I can see from the documentation, the data is stored in the US. Would be nice to have an option to store the data in Europe. Or not having to upload any data at all. But instead have the option export an artifact that can be processed later. But perhaps that defeats the business.
I am building a version of this that lets you store the data on your computer, you can export it and send it to your team (manually) so you can use any data hosting you want. Let me know if you're interested!
I'd also be interested, at least for internal bug reports and such. From what I can see, jam.dev is collecting what I collect for dev-teams anyhow, just faster and more comprehensive.
But this would possibly move customer data in requests and screenshots out of our control, and the entire hassle of adding subcontractors and managing order data processing agreements have taken quite a few good monitoring and debugging tools out of discussions, sadly.
