I'm an airplane user, and have already moved our tooling over to retool. Fuck over their customers? I'm sorry, but you have a choice in what tools you acquire, buy, and invest in, if you don't take into account that the company is small, new, and requires VC funding to exist, I just can't empathize with you if you are angry about it not working out. I use new software because it usually gives me access to the team in a way that lets me build with them and get features that a larger incumbent won't provide, but that doesn't mean it will make the company successful, and if they fail it sucks, but it's not like they are actively trying to hurt me.
There are so many reasons it's not easy or straight forward to open source the software of a startup that failed. I don't know what to tell you, I guess since I've only worked for startups I kind of understand what risks are involved when working with them, but there are also benefits, it's a trade off that you should be making when you're informed.
If you want stability, buy from a profitable and stable company that can pen multi-year contracts that include liability clauses, and if your company has the leverage, get source code/on prem written into your MSA.
All that said: please, don't use new software or tools, avoid startups and steer clear of emerging technology, you'll feel less betrayed.
*I'm not a founder, never have been a founder, and never could be a founder.
> There are so many reasons it's not easy or straight forward to open source the software of a startup that failed
I'm guessing zero effort was made to continue service for existing customers. If there were efforts made that failed, they would have mentioned
it for PR.
> All that said: please, don't use new software or tools, avoid startups and steer clear of emerging technology, you'll feel less betrayed.
Doesn't change what happened.
> *I'm not a founder, never have been a founder, and never could be a founder.
Apparently you don't need to be to have a founder perspective.
Early on, my business relied heavily on Zapier in 2015 and they were just as big as Airplane at that point. If they sold the company and shut it down, I would swear never to do business with the parent company again. Yes I could migrate to something else or just code it if that were to happen, but that is a fuck over.
This is a bit late but yes, I believe you can "fuck over" people with a number of motivations that aren't necessarily "malicious".
For example I may be in a life boat with 5 other people and instead of adhering to rations I eat all the food or drink all the water. Because I can't control myself, I lack empathy, or I'm just incredible self-centered. Whatever the motivations I think many may describe what I did as "fucking over" everybody else.
Indifference can be malicious. Or at least it would qualify for fucking over the customers IMO. At least give them (and the employees) a bit more warning.
There are so many reasons it's not easy or straight forward to open source the software of a startup that failed. I don't know what to tell you, I guess since I've only worked for startups I kind of understand what risks are involved when working with them, but there are also benefits, it's a trade off that you should be making when you're informed.
If you want stability, buy from a profitable and stable company that can pen multi-year contracts that include liability clauses, and if your company has the leverage, get source code/on prem written into your MSA.
All that said: please, don't use new software or tools, avoid startups and steer clear of emerging technology, you'll feel less betrayed.
*I'm not a founder, never have been a founder, and never could be a founder.