Let's start with that fact that <$64K AGI is the high end and not applicable to all online filing services. The state that you're filing in and even your age are used as filters for qualification as well.
Then how about the fact that offerings are only applicable if you're filing 1040EZ. For example, if you so much as claim student loan interest or itemize deductions, that's automatically 1040A at a minimim and disqualifies you from the free offering.
Then there's actually getting your tax return. If you don't provide an ACH bank account and routing number, you'll get charged to have your return credited. You'll also be solicited to purchase crap like bonds, insurance, or donate to some charity. Another common tactic to nibble away at your return is to offer to get paid by the service provider (as opposed to the IRS) for an upfront cost. I won't even touch on the dark patterns employed in this process.
To e-file, you'll also need to know your prior year's AGI or PIN. This is important when coupled with a model which tries to get people to "push and forget" without keeping any independent documentation. There's no doubt in my mind that many people go back to same provider not because of superior service or competitive offerings, but because their information from the previous year will automatically be pulled to enable e-filing. If you weren't diligent enough to keep good records and want to try a different provider, you'll be charged for a digital copy of your previous years' filings.
what a hilarious combination of informative and dickish... i... dont know what to make of that. thank... you?
i asked because ive used the free offerings and there were absolutely no headaches. there is nothing wrong with asking someone else a question like the one i asked you, you insane person.