USPS is quite remarkable given their costs. Based on the volume of mail handled there are many horror stories, but their actual error rates are very good.
It does sound like you're in a particularly bad location. If you want better you'll have to pay more.
Shipping within the US is awesome. Living in any other country is very enlightening.
I would hope a "particularly bad location" wouldn't encompass the entire Salt Lake metro area (+1M pop) but my experience has been the same throughout the many places I've lived in the valley. You'd think a bad location would be isolated to a particular post office. By the stats on this page I'm in one of the better locations though (SLC).
I agree shipping in the US is awesome. I'm still amazed how well it works. USPS delivers the vast majority of packages I get through them without issue so perhaps they are a lot better than other countries in that respect. I guess my issue with them is more about their handling of exceptional situations. They mostly do their job fine but if something goes wrong it feels like it's the first time USPS has ever seen a package delivery problem. Perhaps UPS and FedEx are just as bad. I've just never had them lose a package so I haven't had to experience it.
I do, however, often feel like USPS costs me more than UPS and FedEx just because I have to spend time each day throwing 95% of what I get from them in the recycle bin (and that's after I've opted out of everything I can).
And you can help the Postal Service out in keeping prices low even further: Open that bulk mail, grab the "business reply" envelope... AND MAIL IT BACK! Costs you nothing but a few moments of your time, irritates the spammer slightly, and costs them a little money, which goes to support the Postal Service! Win, win, win.
Not if you ask USPS. They aren't supposed to cross-subsidize using services they have a monopoly on (first class and standard mail which includes bulk advertising). Awhile back UPS, FedEx, and others asked the Postal Regulatory Commission to look into whether or not they are doing that. I'm not sure if anything ever came of it.
It doesn't directly subsides it, however it keeps the overall volume up. It costs them about the same to deliver 1 letter to you as it does 5. It also costs them even if they deliver nothing to you. So in that regard, the bulk mail does help out.
I live at the north end if Utah county: zero problems. I'm not the least bit nervous about packages not making it.
However when I lived in South Jordan (southern salt lake county) they would put mail from someone a street over in our box or vise versa. Maybe once a month or more. I wonder how many things we lost or never got because of that.
> I do, however, often feel like USPS costs me more than UPS and FedEx just because I have to spend time each day throwing 95% of what I get from them in the recycle bin (and that's after I've opted out of everything I can).
I would pay to have the postal service eliminate all presorted/bulk rate messages.
I have multiple times lost important mail (or rescued it at the last moment from the trash) because it got mixed in with the floods of garbage that they deliver.
More than anything else I believe the deluge of crap makes the postal service uninteresting wherever it can be avoided, it's worse than the email spam situation because we have worse tools for dealing with it.
> I do, however, often feel like USPS costs me more than UPS and FedEx just because I have to spend time each day throwing 95% of what I get from them in the recycle bin (and that's after I've opted out of everything I can).
I've been using PaperKarma for awhile, which has significantly reduced the amount of junk mail I get. It's been pretty effective, we're down to only a couple pieces of junk mail per day (most of which is stuff for previous residents that I've never seen before)
> Living in any other country is very enlightening.
I lived in Japan for several years and found the postal service there to be fantastic compared to what I experienced with USPS. Perhaps if I lived in yet another country this would be different?
I have lived in UK, Italy, New Zealand, USA and Mexico. USPS is the only one which i've had a problem with, and I've had multiple, including one which is slightly more significant in terms of value than the OP. I spent months trying to track the 6 large boxes down (one of which turned up - all on one shipment), and only got frustrated by some of the... interesting... people who work there.
It does sound like you're in a particularly bad location. If you want better you'll have to pay more.
Shipping within the US is awesome. Living in any other country is very enlightening.
https://about.usps.com/what-we-are-doing/service-performance...